[amsat-bb] HRD Tracker Issue Tech Support

[Rafael Pena]

Tony and all good morning.

Nice to see that you are keeping in touch with HRD staff.

I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it.   Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up.   FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.

I have used numerous other software for tracking but prefer SatPC for its simplicity.

Let's keep the hope high.

73 es Happy Holidays

Rafael / NN3RP



Message: 7
Date: Fri, 20 Nov 2020 01:36:42 -0500
From: Tony <73guddx at gmail.com>
To: AMSAT-BB <amsat-bb at amsat.org>
Subject: [amsat-bb] HRD Tracker Issue Tech Support
Message-ID: <ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c at GMAIL.COM>
Content-Type: text/plain; charset=utf-8; format=flowed

All:

I received a response from HRD regarding issues with their satellite
tracker and the ICOM-9700. They said that they were unable to provide
support at this time since my support subscription had expired.

I asked if they resolved the problems with their tracker and the 9700
and I've yet to receive a reply. The consensus among users that I've
spoke to is that the tracker doesn't function properly with this rig.

The main issue is that it doesn't allow the user to tune the radios VFO
with the Doppler correction enabled. There is a provision for manual
tuning, but it appears to have a bug since it works intermittently or
not at all.

Tuning the VFO with HRD's rig control works most of the time, but the
Doppler correction will often snap back to the previous frequency.

I'll report back as soon as I hear from HRD.

Tony -K2MO