[amsat-bb] Seriously - can this be updated?

[sean fay]

The AMSAT Store is closed for an upgrade.

The AMSAT Store will reopen on or before Sept 15. Call (301) 822-4376
between 10AM and 6PM USA Eastern time for immediate assistance.



The website is not up to date.

It its 9/24 and its not open.


The member ship page links to page that does not work, it should just have
a number to call to join instead of a link to a non working store.


I have zero idea how many people become members in a given week, but there
will be people turned off by this and wont join ever because of a little
oversight like this.  UX is a big deal in the modern world. I am pro AMSAT
converting every website visitor to a member. as I was just a website
visitor. I joined and then apparently my father  joined cause  he is my
elmer and all i seem to care about is AMSAT stuff so hes gonna add it to
his ops.    Every member represents more potential members because of vocal
advocacy.


Its not pedantic, its reality.


The real issue is that someone brought this up as a legitimate concern
about UX and someone told them  that if it bothers them to stop looking at
it...... if you were staffing the office and someone said "oh hey, by the
way. I was on the site, and it said your site would be back up by the 15th
and its the 25th now, just letting you know" would you say "if it bothers
you quit looking at it?"



We are all members, we are all advocates, and when our yearly membership is
up we are again potentional members as we have to make a decision to renew.
 don't be that person who causes a person to not renew their membership
because people in the club or group or organization are jerky


QUOTED

the website is up todate.  paypal made a change in their security
processing of our orders and required us to comply.  it is down while the
changes are being made.  you can order anything from the store by calling
martha at the office.  orders are still being processed that way.

73...bruce

Sent from Yahoo Mail for iPhone <https://yho.com/footer0>

On Saturday, September 24, 2016, 7:38 PM, sean fay <spatrickfay at gmail.com>
wrote:

As an former outsider looking in. If I am looking to join a group of active
amateurs involved with satellite work and someone said "hey you should look
at AMSAT, they are the ones who put those things up in space" and I went to
the website and I saw a very out of date "store is inactive until (insert
date that is way past due)" i would assume that AMSAT is defunct and never
look back. At best I would not believe the person that told me this is the
organization that puts stuff in space if they can't even keep their website
up to date.  It is this kind of thing that discourages new members.
There is also zero reason members should be attacking other members for
bringing this up.


I how ever would not be discouraged if i saw "we are in the process of an
upgrade. please call Martha for assistance"  with no date. I would just
call Martha.      Having an out of date date looks super mickey mouse.  I
am with Peter and Andrew on this



On Sat, Sep 24, 2016 at 8:09 PM, Bruce <kk5do at arrl.net> wrote:

> the website is up todate.  paypal made a change in their security
> processing of our orders and required us to comply.  it is down while the
> changes are being made.  you can order anything from the store by calling
> martha at the office.  orders are still being processed that way.
>
> 73...bruce
>
> Sent from Yahoo Mail for iPhone <https://yho.com/footer0>
>
> On Saturday, September 24, 2016, 7:38 PM, sean fay <spatrickfay at gmail.com>
> wrote:
>
> As an former outsider looking in. If I am looking to join a group of active
> amateurs involved with satellite work and someone said "hey you should look
> at AMSAT, they are the ones who put those things up in space" and I went to
> the website and I saw a very out of date "store is inactive until (insert
> date that is way past due)" i would assume that AMSAT is defunct and never
> look back. At best I would not believe the person that told me this is the
> organization that puts stuff in space if they can't even keep their website
> up to date.  It is this kind of thing that discourages new members.
> There is also zero reason members should be attacking other members for
> bringing this up.
>
>
> I how ever would not be discouraged if i saw "we are in the process of an
> upgrade. please call Martha for assistance"  with no date. I would just
> call Martha.      Having an out of date date looks super mickey mouse.  I
> am with Peter and Andrew on this
>
>
>
> On Sat, Sep 24, 2016 at 1:57 PM, Dave Webb KB1PVH <kb1pvh at gmail.com>
> wrote:
>
> > Peter,
> >
> > Stop looking at the page if it bothers you that much. What's with the
> > constant nit-picking about EVERYTHING?
> >
> > Dave-KB1PVH
> >
> > Sent from my Galaxy S7
> >
> > On Sep 24, 2016 2:13 PM, "Peter Laws" <plaws0 at gmail.com> wrote:
> >
> > > http://store.amsat.org/catalog/
> > >
> > > I'm not trying to criticize the people doing the work on remodeling
> > > the store.  Stuff happens and without a full-time IT staff, it happens
> > > slowly.  I get it.  It's fine.  More time is needed and that's OK - no
> > > one is going to die and if you *really* need something from the store,
> > > you can call the office (where there is a full-time staff person!).
> > >
> > > But for goodness' sake, can we take the date, now >1 week in the past,
> > > off the placeholder page?  Just put "closed for remodeling" or
> > > something.
> > >
> > >
> > > --
> > > Peter Laws | N5UWY | plaws plaws net | Travel by Train!
> > > _______________________________________________
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> > > to all interested persons worldwide without requiring membership.
> > Opinions
> > > expressed
> > > are solely those of the author, and do not reflect the official views
> of
> > > AMSAT-NA.
> > > Not an AMSAT-NA member? Join now to support the amateur satellite
> > program!
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>
> > >
> > _______________________________________________
> > Sent via AMSAT-BB at amsat.org. AMSAT-NA makes this open forum available
> > to all interested persons worldwide without requiring membership.
> Opinions
> > expressed
> > are solely those of the author, and do not reflect the official views of
> > AMSAT-NA.
> > Not an AMSAT-NA member? Join now to support the amateur satellite
> program!
> > Subscription settings: http://www.amsat.org/mailman/listinfo/amsat-bb
> >
> _______________________________________________
> Sent via AMSAT-BB at amsat.org. AMSAT-NA makes this open forum available
> to all interested persons worldwide without requiring membership. Opinions
> expressed
> are solely those of the author, and do not reflect the official views of
> AMSAT-NA.
> Not an AMSAT-NA member? Join now to support the amateur satellite program!
> Subscription settings: http://www.amsat.org/mailman/listinfo/amsat-bb
>
>